In this 2026 kickoff episode of Behind the Seams, Jeff Courey and Rob Courey sit down to reflect on a pivotal year for George Courey Inc. and share how the company is positioning itself for continued growth in healthcare textiles, hospitality linens, and long-term care solutions across North America.
As the company enters its 116th year, the conversation focuses less on milestones and more on execution, what worked in 2025, what was learned, and what will shape the year ahead.
A 116-Year Milestone… and a Team Ready to “Kill It” in 2026
2025 marked a record year for George Courey Inc., driven by strong partnerships, operational focus, and a continued commitment to customer service. Growth was seen across core markets, including hospitality linen programs, healthcare and long-term care textiles, and institutional supply.
Jeff and Rob emphasize that performance is not driven by a single initiative, but by alignment across teams, suppliers, and customers especially during a year defined by uncertainty and rapid change.
Why “Behind the Seams” Matters (And Why It’s Sticking)
The podcast was created as a way to share insight beyond traditional sales conversations. Rather than polished messaging, Behind the Seams offers a practical look at how decisions are made, challenges are managed, and opportunities are evaluated within a modern textile organization.
By featuring internal leaders, customers, and industry partners, the podcast has become a platform for discussing trends in commercial laundry, textile sourcing, healthcare operations, and hospitality standards in a transparent and accessible way.
Transparency as a Business Advantage
One of the key themes of the episode is the shift toward greater openness in business relationships. The Courey brothers reflect on how transparency around supply chains, operations, and strategy has strengthened trust with customers and partners.
In industries where reliability and consistency are critical, particularly in healthcare and hospitality textiles, transparency enables better planning, clearer communication, and stronger long-term relationships.
Technology, Automation, and Practical Use of AI
The discussion also touches on how George Courey Inc. is using technology to support growth. Automation and AI are being applied where they create real value streamlining workflows, improving response times, and supporting faster access to information while maintaining a people-first approach.
For customers, this translates into more efficient communication and improved service across linen programs, healthcare textiles, and hospitality supply chains.
Strategic Alignment for Sustainable Growth
As the company continues to expand in both Canada and the United States, alignment remains a priority. Jeff and Rob outline how structured planning, shared objectives, and regular check-ins help ensure teams remain focused and adaptable.
This approach allows George Courey Inc. to scale responsibly while maintaining the quality, consistency, and service standards customers expect.
Looking Ahead to 2026
Heading into 2026, the focus remains on:
-
expanding U.S. operations
-
strengthening hospitality and long-term care textile programs
-
supporting extended-stay and long-term rental markets
-
continuing investments in technology and process improvement
The goal is simple: deliver dependable, high-quality textile solutions while adapting to the evolving needs of healthcare and hospitality partners.
Final Thoughts
This episode of Behind the Seams offers a clear look at how George Courey Inc. approaches growth with discipline, transparency, and a long-term perspective shaped by more than a century of experience in the institutional textile industry.
As the company moves into 2026, that foundation continues to guide decisions, partnerships, and performance.
Check out the full episodes of our podcast Behind The Seams!
- YouTube: https://www.youtube.com/watch?v=xUm37DtQGvY
- Spotify: https://lnkd.in/ej9DrsrK
Stay tuned for upcoming episodes, where we’ll dive deeper into the world of institutional textiles, hospitality linens, healthcare laundry solutions, and the people who keep this industry moving forward.
