The commercial laundry industry is evolving rapidly, with AI, automation, labor shortages, and supply chain challenges reshaping the future of textile services. In this episode of Behind the Seams, TRSA President and CEO Joseph Ricci joins Jeffrey Courey to explore the industry's biggest challenges, emerging opportunities, and how innovation, workforce development, and collaboration are helping commercial laundries prepare for what's next.

Environmental services professionals play a vital role in infection prevention, patient safety, and quality healthcare across Canada. In this episode of Behind the Seams, Frank Ricci sits down with CHESA's Wendy Boone and Shawn Bolger to explore the evolving role of healthcare environmental services, the importance of industry collaboration, and how education and professional development are helping create safer healthcare environments.

In this episode of Behind the Seams, textile industry veteran Robert Horowitz explores how small changes in textile construction can create meaningful operational efficiencies for commercial laundries. From poly-rich fabrics and reduced drying times to RFID linen tracking and smarter packaging, the conversation highlights how textile expertise, technology, and lifecycle thinking can help healthcare and hospitality operators reduce costs, improve performance, and make smarter linen decisions.

George Courey Inc. CEO Jeff Courey answers YOUR questions on healthcare textiles, hospitality linens, reusable surgical gowns, and what it takes to lead a 116-year-old company forward.

As hospitality evolves, guest expectations continue to rise, and textiles play a bigger role than ever. In this episode of Behind the Seams, Jon Witschy shares insights on vacation rental growth, hospitality trends, reusable textiles, and why strategic partnerships are helping property managers deliver exceptional guest experiences while improving operational efficiency. Discover how quality linens, inventory planning, and industry expertise are shaping the future of hospitality.

Formula 1 is more than just a race, it’s a major driver of hospitality, tourism, and business. In this episode of Behind the Seams, Matt Victor and Rob Courey discuss how events like F1 impact hotels, vacation rentals, restaurants, and hospitality operations across cities like Montreal, Miami, Austin, and Las Vegas.